CREDIT-IMPAIRED LENDING
Bad Credit Home Loans
Defaults, arrears and a discharged bankruptcy narrow the panel. They do not close it. What matters is the story behind the listing and what has happened since.

- 01
Lender panel
40+
- 02
Includes
Non-bank and specialist lenders
- 03
Approach
Assess first, apply once
- 04
Dispute resolution
AFCA
- Borrowers with one or two paid defaults from a difficult period.
- Business owners whose credit file took damage while the business recovered.
- Homeowners in mortgage arrears who need to refinance before it worsens.
- Discharged bankrupts and people who have completed a debt agreement.
- Anyone who has been declined and does not know what is actually on their file.
How it works
Three moves, in plain words.
- 01
Get the report
A free copy from each credit reporting body, so the plan is built on what is listed rather than on what you remember.
- 02
Resolve what can be resolved
Pay or settle defaults where you can, and dispute anything genuinely incorrect at no cost.
- 03
Stabilise the position
A specialist or non-bank loan that clears arrears, consolidates unsecured debt and produces one manageable repayment.
Get the report, then get a plan
Find out what is actually on your file
Start here, before any application. You are entitled to a free copy of your credit report from each of the credit reporting bodies, and most people who assume the worst find the file says something different from what they remember.
| Listing | How long it stays |
|---|---|
| Repayment history information | Twenty-four months, rolling. Shows whether each account was paid on time |
| Default | Five years from the date it was listed, whether or not it is later paid |
| Serious credit infringement | Seven years. Listed where a creditor believes you have evaded obligations |
| Credit enquiries | Five years. Every application shows, including ones that were declined |
| Court judgments | Five years |
| Bankruptcy | Two years from discharge or five years from the date it began, whichever is later, and permanently on the national personal insolvency index |
| Part IX debt agreement | Generally five years from the date it began, or two years from completion, whichever is later |
What a recovery actually looks like from the listing date
The listing date
The default is recorded. It stays for five years from this date, whether or not it is later paid.
Months 1 to 6
Pay or settle it where you can. The listing does not disappear, it updates to paid, and that is what an assessor actually reads.
Months 6 to 12
Clean conduct accumulates. No missed repayments, no dishonours, no new enquiries.
Months 12 to 24
A specialist or non-bank loan becomes workable where there is equity. Treat it as a two to three year structure, not a destination.
Year 2 to 3
A full twenty-four months of repayment history sits on the file. The panel widens and pricing improves.
Year 5
The default drops off automatically. Nobody can remove it earlier, and nobody should be paid to try.
The listing leaves on its own schedule and nothing you do changes that date. What you can change is the record built alongside it, and by year two that record is usually doing more work than the listing is.
Credit reporting periods are set by law and described here in general terms. Check your own file with each credit reporting body.
View as a table
| When | What happens |
|---|---|
| The listing date | The default is recorded. It stays for five years from this date, whether or not it is later paid. |
| Months 1 to 6 | Pay or settle it where you can. The listing does not disappear, it updates to paid, and that is what an assessor actually reads. |
| Months 6 to 12 | Clean conduct accumulates. No missed repayments, no dishonours, no new enquiries. |
| Months 12 to 24 | A specialist or non-bank loan becomes workable where there is equity. Treat it as a two to three year structure, not a destination. |
| Year 2 to 3 | A full twenty-four months of repayment history sits on the file. The panel widens and pricing improves. |
| Year 5 | The default drops off automatically. Nobody can remove it earlier, and nobody should be paid to try. |
Paying a default does not remove it. It updates the listing to show it as paid, which materially improves how lenders read it. If a listing is genuinely wrong, you can dispute it directly with the credit reporting body or the creditor at no cost, and escalate to AFCA if it is not corrected.
The detail
02What lenders can live with
+
Credit policy is not a single line. It is a series of tolerances, and different lenders sit in very different places on each of them.
| Situation | Where it usually lands |
|---|---|
| One small paid default, more than two years old | Many mainstream lenders will still consider it |
| One or two paid defaults, recent | Non-bank lenders, generally at standard or near-standard pricing |
| Multiple unpaid defaults | Specialist lenders, priced for the risk, usually at 80 per cent LVR or below |
| Telco or utility defaults only | Treated more leniently than finance defaults by several lenders |
| Current mortgage arrears | Specialist lenders that can capitalise arrears where equity supports it |
| Discharged bankrupt | A defined group of lenders, with time since discharge the key variable |
| Undischarged bankruptcy | Not available. This needs a registered insolvency practitioner, not a broker |
Equity does a great deal of the work. A credit-impaired file at 60 per cent LVR has options that the same file at 88 per cent does not, because the lender’s downside is covered by the security rather than by your history.
03Paid, unpaid, and the explanation
+
Two files with identical listings are assessed differently depending on two things: whether the debts are paid, and whether there is a coherent explanation.
- 01Pay what you can before applying. A paid default reads as a resolved problem. An unpaid one reads as an ongoing one.
- 02Write the explanation down. Illness, a business failure, a relationship breakdown, a client who did not pay. Assessors read these and they matter.
- 03Show what changed. The explanation is only persuasive if something is different now.
- 04Do not hide a listing. It will be found, and a file that omitted it is treated as a file that cannot be trusted on anything else.
- 05Get the recent conduct clean. Six to twelve months without a missed payment or a dishonour is the strongest single argument you can make.
A paid default
- Still visible for five years from the date it was listed. Paying does not remove it.
- The listing is updated to show it as paid, which is what an assessor actually reads.
- Reads as a problem that was dealt with, particularly alongside a written explanation.
- Widens the panel materially, and several mainstream lenders will consider older, smaller listings.
An unpaid default
- Visible for the same five years, with nothing to show it has been resolved.
- Reads as an obligation still outstanding rather than a period that has passed.
- Many lenders require it cleared as a condition of any approval, so it has to be dealt with eventually anyway.
- Pushes the file toward specialist pricing, and more so where there are several of them.
04Specialist and non-bank lending
+
Specialist lenders exist because mainstream credit policy is binary and real lives are not. They are regulated lenders operating under the same responsible lending obligations, assessing the same servicing, with different tolerances for what is on the file.
- Pricing sits above mainstream, sometimes considerably, and is tiered by the severity of the credit events.
- Maximum LVR is generally lower, commonly 80 per cent and sometimes less for heavier files.
- Risk fees or higher establishment costs are common in place of mortgage insurance.
- Assessment is more manual and often more forgiving of an explained one-off event than of a pattern.
- Most are designed as a two to three year solution rather than a thirty year one.
The cost is real and so is the alternative. Where a specialist loan clears arrears, consolidates unsecured debt and stops the file deteriorating further, the arithmetic usually favours acting now over waiting for the credit file to age.
- Non-bank lender
- A regulated lender that funds from wholesale markets rather than deposits. Same responsible lending obligations, different credit tolerances.
- Specialist lender
- A lender whose policy is built around credit events, assessed manually and priced in tiers according to how recent and how serious they are.
- Risk fee
- An upfront charge some specialist lenders apply in place of mortgage insurance, reflecting the credit profile rather than the LVR alone.
- Capitalising arrears
- Adding missed mortgage repayments to the new loan balance at settlement, so the loan starts current rather than behind.
- Hardship arrangement
- A formal variation you can request from your existing lender where the difficulty is temporary. Often a better first step than a new loan.
05Bankruptcy and debt agreements
+
If you are currently bankrupt or in an active Part IX debt agreement, a home loan is not available and the right professional is a registered insolvency practitioner or a free financial counsellor, not a broker. We will say so plainly rather than take an application that cannot proceed.
Once discharged, lending returns in stages. A small group of specialist lenders will consider a file shortly after discharge at conservative LVRs. The panel widens as time passes, and after several clean years many mainstream lenders will assess the file normally, particularly where the bankruptcy has aged off the credit report even though it remains on the national personal insolvency index permanently.
What lenders look for after discharge is a clean run since: no new defaults, stable income, savings accumulating, and an honest account of what happened. That evidence is worth building deliberately in the first year rather than discovering you needed it in the third.

06The plan back to a mainstream lender
+
- 01
Get the report
A free copy from each credit reporting body, so the plan is built on what is listed rather than on what you remember.
- 02
Resolve what can be resolved
Pay or settle defaults where you can, and dispute anything genuinely incorrect at no cost.
- 03
Stabilise the position
A specialist or non-bank loan that clears arrears, consolidates unsecured debt and produces one manageable repayment.
- 04
Twelve to twenty-four months of clean conduct
Every repayment on time. Repayment history is reported for twenty-four months and it is the strongest evidence you can build.
- 05
Let the listings age and the LVR fall
Defaults drop off at five years. Meanwhile principal repayments and value growth move the LVR toward 80 per cent.
- 06
Refinance to mainstream pricing
We diarise the review. A specialist loan left in place for a decade is a failure of follow-up, not a feature of the product.
07What not to do
+
- Do not apply to several lenders at once to see who says yes. Each enquiry is visible for five years, and a cluster of them reads as desperation.
- Do not take a payday or short-term high-cost loan to cover a repayment. Lenders see it on your statements and it damages the file more than the shortfall did.
- Do not leave mortgage arrears to accumulate while you decide. Options narrow sharply once the arrears pass a certain point, and the lender’s own process starts running.
- Do not omit a listing from an application. Non-disclosure is a bigger problem than the listing itself.
- Do not ignore lender hardship provisions. If the issue is temporary, a formal hardship arrangement with your existing lender is often better than a new loan.
08Documents to prepare
+
| Document | Why it matters |
|---|---|
| Credit report from each reporting body | The factual basis for the whole plan |
| Written explanation of each listing | Signed, dated, and specific about what changed |
| Evidence defaults are paid | Receipts or creditor confirmation |
| Six to twelve months of bank statements | Conduct is read as closely as income |
| Mortgage statements | Showing arrears position and repayment history |
| Income evidence | Payslips, or returns and financials if self-employed |
| Liability statements | Every card, loan and buy-now-pay-later account |
| Discharge or completion certificate | Where bankruptcy or a debt agreement has ended |
| Rates notice | For the security property |
Run the numbers
See it with your own figures.
Indicative only. Change anything — the defaults are starting points, not quotes.
Monthly repayment
$4,108.44
$650,000 over 30 years at 6.50%, principal and interest.
- Number of repayments
- 360 monthly repayments
- Total repaid
- $1,479,039
- Total interest
- $829,039
- Interest as a share of the amount borrowed
- 127.5%
Where the money goes
A repayment figure is the easy part. Whether a lender will lend it, on what security and at what cost, is the part we handle. Bring the number you have landed on and we will tell you what is realistic.
Talk it through with a brokerAssumptions
- The interest rate is a figure you typed. It is not a current rate, a comparison rate, or a lender product we are offering.
- The rate is assumed to stay the same for the whole term. Variable rates move, and a single change resets every figure on this page.
- Repayments are principal and interest, equal in size, made on time, with no interest-only period, no repayment holiday and no redraw.
- Weekly and fortnightly figures are calculated on the true period rate — the annual rate divided by 12 — and on 360 repayments. They are not a monthly figure divided down.
- Interest is calculated per repayment period. A lender accruing daily and charging monthly will land on a slightly different number.
- Extra repayments are assumed to start with the first repayment and continue every period, and to reduce the balance immediately with no fee and no break cost.
- No fees are included: no establishment, valuation, legal, settlement, discharge or ongoing fees, no lender's mortgage insurance and no broker fee.

“Tell me the number. I have almost certainly seen worse.”
Dave Pham · Head Broker
FAQ
Questions people actually ask
If yours is not here, ask it. We would rather answer the awkward one early than have you find out later.
1300 015 267- Can I get a home loan with a default? +
- Frequently, yes. A single paid default with a reasonable explanation is workable with a number of lenders, and several mainstream lenders will consider older, smaller listings. Multiple recent unpaid defaults push the file into specialist lending, which is more expensive but still a path.
- How long does a default stay on my credit file? +
- Five years from the date it was listed, regardless of when it is paid. Paying it does not remove it, but it updates the listing to paid, which changes how lenders read it considerably. A serious credit infringement stays for seven years.
- Can I refinance if I am behind on my mortgage? +
- Sometimes, and the sooner the better. Mainstream lenders generally decline current arrears, but specialist lenders assess these files and can capitalise arrears where there is enough equity and a credible explanation. Waiting while arrears grow narrows the options rather than preserving them.
- How soon after bankruptcy can I get a home loan? +
- Once discharged, a small group of specialist lenders will consider applications, at conservative LVRs and specialist pricing. The panel widens with time and clean conduct. While you remain undischarged, a home loan is not available and the right professional is a registered insolvency practitioner.
- Will a bad credit home loan cost me more? +
- Yes. Specialist lending prices above mainstream and is tiered by the severity of the credit events, often with a risk fee in place of mortgage insurance. It should be treated as a two to three year structure with a deliberate plan to refinance once the file has recovered.
- Can I remove a default from my credit file? +
- Only if it is wrong. Genuine errors can be disputed free with the creditor or the credit reporting body, and escalated to AFCA if not resolved. Correctly listed defaults cannot be removed by anyone, including firms that advertise otherwise, and they drop off automatically at five years.
- How much deposit or equity do I need with impaired credit? +
- More than a clean file requires. Specialist lending is usually capped at or below 80 per cent LVR, and heavier files sit lower again. Equity is what makes a credit-impaired application work, because it covers the lender’s downside where history cannot.
- Should I check my credit file before applying? +
- Always, and it is free from each of the credit reporting bodies. It tells you what a lender will see, lets you correct errors before they cost you an approval, and often shows the situation is less severe than assumed. It also has no effect on your score.
- What if my credit problems came from a business that failed? +
- That is a common file and lenders assess it on the explanation and what has happened since. Where company debts, personal guarantees or tax obligations are still outstanding, resolving them is usually the first step. It is also worth confirming your personal exposure with an accountant or insolvency practitioner before borrowing further.
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Credentials
- Credit Representative 554029
- ABN 20 672 801 651
- FBAA member
- AFCA external dispute resolution
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Reading
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Get the report, then get a plan
Send us your credit file and the honest version of what happened. We will tell you which lenders can work with it today, and what the road back to mainstream pricing looks like.
Or call us
1300 015 267Monday – Friday, 09:00 to 17:30

“Tell me the number. I have almost certainly seen worse.”
Dave Pham · Head Broker