REFINANCING
Home Loan Refinancing
Moving your loan should leave you better off after costs, not just on the headline. We check whether the saving is real before we move anything.

- 01
Lender panel
40+
- 02
Check applied
Break-even, after costs
- 03
Options
Switch, or reprice where you are
- 04
Dispute resolution
AFCA
- Owners who have not reviewed their loan since it settled.
- Borrowers rolling off a fixed term and about to meet the revert rate.
- Households wanting an offset account their current loan does not have.
- People consolidating other debts at the same time as the switch.
- Borrowers whose circumstances changed after settlement and whose loan no longer suits.
How it works
Three moves, in plain words.
- 01
Position and comparison
Current rate, remaining term, LVR and structure against what your profile now qualifies for. We ask your lender for a retention offer at the same time.
- 02
Application
Lodged with the chosen lender, documents attached. Most refinances are assessed faster than purchases because there is no contract deadline driving the file.
- 03
Valuation
Often a desktop or automated valuation on a straightforward refinance. A full inspection where the property is unusual, rural, or the LVR is tight.
Find out whether moving is worth it
Reasons to refinance that hold up
Refinancing is not automatically good. It is a transaction with costs, and it is worth doing for a reason you can name.
- The rate you are on is materially worse than what your own profile now qualifies for, usually because your LVR has fallen since settlement.
- A fixed term is expiring and the revert rate is about to apply.
- You need a structure your current loan does not offer, such as a genuine offset account or the ability to split.
- You are consolidating other debt and the mortgage is the vehicle.
- You want to release equity for a renovation, a deposit on a second property, or a business purpose.
- Your circumstances changed. Income, ownership, or the use of the property is no longer what the original loan assumed.
The reason that does not hold up on its own is a rate you saw advertised. Advertised rates are for a borrower profile that may not be yours, and the loan you end up with is the one you qualify for after assessment.
The detail
02Switching lender, or repricing where you are
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There are two ways to end up better off, and only one of them involves paperwork. Existing lenders frequently discount to retain a borrower who has a credible reason to leave, and a retention offer costs nothing to ask for.
We usually ask first. If the existing lender matches or comes close, staying is cheaper and faster than switching for a marginal difference. If they do not, we have a written position to measure the market against. Either way you are better informed, and neither path commits you.
Repricing where you are
- A retention discount applied to the loan you already hold.
- No discharge fee, no registration fees, no new application, no valuation.
- Can be done in days rather than weeks, and it costs nothing to ask.
- You keep the loan you have, including any structure it lacks. A repricing does not add an offset that was never there.
Switching lender
- A full application, assessed on your current income, conduct and LVR.
- One-off costs on both sides, and a discharge that sets the timeline.
- Opens the whole panel, which matters when your profile has changed since settlement.
- The moment to correct the structure: offset, splits, remaining term, repayment frequency.
03What switching actually costs
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| Cost | When it applies |
|---|---|
| Discharge fee | Charged by the outgoing lender on nearly every refinance |
| Fixed rate break cost | If you exit a fixed term early. Not capped, and can be large when rates have fallen |
| Government registration fees | State-based, for discharging and registering the mortgage |
| New lender application or settlement fee | Varies. Often waived on refinance offers |
| Valuation fee | Frequently absorbed by the incoming lender, not always |
| Lender’s mortgage insurance | If the new loan lands above 80 per cent LVR. Rarely transferable between insurers |
| Ongoing package or annual fee | Where the new loan sits inside a package with offset and card |
| Title and PEXA costs | Small, and usually bundled into settlement |
- Break-even
- Costs ÷ saving
- Slowest step
- The discharge
- Compare on
- Remaining term
- Typical run
- 3–6 weeks
What a straightforward switch costs before any saving
- Discharge fee$350
- Registration and title fees$320
- New lender settlement fee$250
- Valuation$220
None of these is large on its own, and together they set the break-even. Against $1,140 of one-off costs, a $95 monthly saving takes about a year to recover. That is the figure the decision turns on, not the headline rate.
Illustrative amounts only, and a fixed rate break cost is excluded because it is uncapped. Not a quote and not an offer of credit.
View as a table
| Component | Amount | Share |
|---|---|---|
| Discharge fee | $350 | 31% |
| Registration and title fees | $320 | 28% |
| New lender settlement fee | $250 | 22% |
| Valuation | $220 | 19% |
| Total | $1,140 | 100% |
Add the one-off costs, divide by the monthly saving, and you have the break-even in months. If you are likely to sell or restructure before that point, staying put is usually the better decision.

04Whether the saving is real
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Two traps make a refinance look better than it is. The first is the term reset. Refinancing an eighteen-year remaining balance back out to thirty years lowers the repayment because the term is longer, not because the loan is cheaper. Keep the remaining term the same and the comparison becomes honest.
The second is the introductory period. A rate that steps up after a set period needs to be compared over the whole time you expect to hold the loan, not over the honeymoon. We model both, and we model them at the remaining term rather than a fresh thirty years.
The same balance, over eighteen years and over thirty
The lower repayment is mostly the longer term rather than a cheaper loan. On the day the original loan would have finished, the reset version still owes $213,000. Compare on the remaining term and the saving becomes an honest number.
Illustrative projection only, at an assumed constant rate. Not a quote and not an offer of credit.
View as a table
| Month | Kept at the 18 years remaining | Reset to a fresh 30 years |
|---|---|---|
| 0 | $420,000 | $420,000 |
| 54 | $341,000 | $383,000 |
| 108 | $249,000 | $337,000 |
| 162 | $141,000 | $281,000 |
| 216 | $0 | $213,000 |
Here is the honest number.
05Documents for a refinance
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| Document | Usual requirement |
|---|---|
| Identification | Passport or driver licence for each applicant |
| Income evidence | Two recent payslips, or two years of returns and financials if self-employed |
| Current mortgage statements | Six to twelve months, showing conduct as much as balance |
| Rates notice | Current, for the security property |
| Insurance certificate | Building cover noting the incoming lender |
| Liability statements | Every card, loan and buy-now-pay-later account |
| Bank statements | Three to six months of transaction accounts |
| Discharge authority | Signed and lodged with the outgoing lender |
Repayment history on the existing mortgage matters more on a refinance than on a purchase. A single missed payment in the last six months will be asked about, and an unexplained pattern of them will decide the outcome.
06The refinance timeline
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- 01
Position and comparison
Current rate, remaining term, LVR and structure against what your profile now qualifies for. We ask your lender for a retention offer at the same time.
- 02
Application
Lodged with the chosen lender, documents attached. Most refinances are assessed faster than purchases because there is no contract deadline driving the file.
- 03
Valuation
Often a desktop or automated valuation on a straightforward refinance. A full inspection where the property is unusual, rural, or the LVR is tight.
- 04
Formal approval and documents
Unconditional approval, then loan documents to sign, commonly electronically.
- 05
Discharge
The discharge authority goes to the outgoing lender. This is the slow step. Allow two to three weeks, sometimes longer, and lodge it early rather than at the end.
- 06
Settlement
The new lender pays out the old one, any consolidated debts are cleared, and the title is transferred electronically.
07Refinancing when something is wrong
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Most of the refinances we write are not simple rate moves. They are files another broker or a bank has already looked at and put down. The common blockers each have their own answer.
| What is in the way | Where we look |
|---|---|
| Tax debt behind a trading business | Lenders that fund a stated ATO payout with evidence of the balance and lodgements |
| A default or judgment on file | Non-bank and specialist lenders that price the listing rather than decline it |
| Recent mortgage arrears | Specialist lenders that can capitalise arrears where equity supports it |
| Self-employed with one year of returns | Lenders accepting a single year, or alt doc verification instead |
| Servicing shortfall on paper | Longer term, debt consolidation inside the refinance, or a different assessment method |
| Valuation came in under expectation | A second lender with a different valuation panel, or a restructure at a lower LVR |
Where a refinance genuinely will not run today, the useful output is a dated plan: what has to change, by when, and which lender it is aimed at. That is a better result than another enquiry on your file.
08Structure worth fixing while you are here
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A refinance is the cheapest moment to correct a structure you have been living with. It costs nothing extra to set the loan up properly at the same time as moving it.
- A genuine offset account against the loan, rather than redraw, particularly if the property might ever become an investment.
- Splits, so a consolidated portion or a renovation portion is visible and can be repaid on its own timetable.
- The remaining term set deliberately, rather than reset to thirty years by default.
- Repayment frequency aligned to when you are actually paid.
- Loan purpose kept clean between private and investment or business borrowing, which is a question worth putting to a registered tax agent before documents are signed.
Run the numbers
See it with your own figures.
Indicative only. Change anything — the defaults are starting points, not quotes.
Where refinances go wrong
A lower rate is not the same thing as a cheaper loan. Reset a loan with twenty-one years left back to thirty and the repayment drops, because the debt now has nine more years to sit there earning interest. That can still be the right call when cash flow is the problem you are solving. It is only the wrong call when nobody told you it was happening.
Assumptions
- Both loans are principal and interest, repaid monthly, with the rate held constant for the whole term. Real rates move, and a variable rate will not stay where you typed it.
- The new loan is written for the same balance you owe today. Switching costs are treated as paid up front, not added to the loan. Capitalising them would raise the new repayment and push the break-even out.
- Ongoing account fees, package fees, annual fees, offset account fees and lenders mortgage insurance are not included on either side.
- Fixed-rate break costs are not modelled. If your loan is inside a fixed period, ask your lender for the break figure before you go any further — it can be large enough to settle the question on its own.
- Break-even is switching costs divided by the monthly saving. It ignores what you would have earned on that money elsewhere, and it assumes you keep the new loan long enough to reach it.
- Interest totals are calculated over each loan’s full term, so a longer new term is compared honestly against a shorter remaining one rather than against a matching slice of it.
- Cash-back offers, rebates and introductory periods are not counted.
Lower each month by
$201
That is $2,411 a year of cash flow, before you count what the switch costs to make.
- Current repayment, monthly
- $4,389
- New repayment, monthly
- $4,188
- Cost of switching
- $350
- Break-even
- 2 months
- Interest on the loan you have (25 years)
- $666,654
- Interest on the new loan (25 years)
- $606,388
- New loan plus switching costs
- $606,738
- Saved over the life of the loan
- $59,916
- Saved if you keep the 25 years you have left
- $59,916
Send us the loan you have — the rate, the balance, the term left and whether any of it is fixed. We will tell you straight whether moving is worth it, including when the answer is that you should stay where you are.
Have us check the numbers
“Tell me the number. I have almost certainly seen worse.”
Dave Pham · Head Broker
FAQ
Questions people actually ask
If yours is not here, ask it. We would rather answer the awkward one early than have you find out later.
1300 015 267- How often can I refinance? +
- There is no legal limit, but there is a practical one. Lenders notice a pattern of short-hold refinances, and each application creates a credit enquiry visible for five years. Once the costs are recovered and a genuinely better option exists, refinancing again is reasonable. Chasing small differences every twelve months rarely pays.
- How long does a refinance take? +
- Commonly three to six weeks from lodgement to settlement. The variable is the outgoing lender’s discharge, which frequently takes two to three weeks on its own. Lodging the discharge authority early rather than after formal approval is the single best way to shorten the timeline.
- What is a break cost, and can I find out the amount? +
- It is what a lender charges to exit a fixed rate before the term ends, calculated on their funding position rather than as a flat fee. It is not capped and can be significant when market rates have fallen since you fixed. Your lender will quote a current figure on request, and it is valid only for a short window.
- Can I refinance with less than 20 per cent equity? +
- Yes, but lender’s mortgage insurance applies again on the new loan and it is generally not transferable between insurers, so you may pay a second premium. Between 80 and 90 per cent LVR it is workable. Above 90 per cent the choice narrows sharply and the cost often outweighs the saving.
- Will refinancing reset my loan to 30 years? +
- Only if you let it. Most lenders default to a fresh thirty-year term, which lowers the repayment and raises the total interest. Ask for the remaining term instead, or set a higher repayment manually. We set this deliberately on every file.
- Can I refinance and consolidate other debts at the same time? +
- Yes, and it is one of the most common reasons people refinance. The lender treats the extra amount as a cash-out, asks what the funds are for, and pays the creditors directly at settlement. Equity and servicing decide whether it runs.
- Does refinancing affect my credit score? +
- The application creates an enquiry, which is visible for five years and has a modest short-term effect. Several enquiries in a short period is the part that reads poorly. Assessing first and applying once is the way to keep the file clean.
- My property has gone up in value. Does that help? +
- It can help considerably, because a higher valuation lowers your LVR and a lower LVR usually widens the panel and improves pricing. It only counts if the lender’s valuer agrees, which is why we form a realistic view of value before choosing where to lodge.
- Should I just ask my current lender for a better rate? +
- Yes, and we often do it for you first. Retention pricing is real and it costs nothing to ask. If the offer is competitive, staying avoids discharge fees and three weeks of paperwork. If it is not, you have a benchmark to measure the market against.
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Credentials
- Credit Representative 554029
- ABN 20 672 801 651
- FBAA member
- AFCA external dispute resolution
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Reading
Worth understanding first

Fixed vs Variable in a Changing Market
Fixing is not a forecast, it is insurance. How break costs are calculated, what a revert rate quietly does to your loan, and why splitting is the answer more often than people think.
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Offset vs Redraw
Both cut the interest you pay, and by the same amount for the same dollars. Where they part company is access, the lender's ability to restrict them, and the tax treatment on an investment loan.
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Refinancing With a Default on Your Credit File
A default narrows the lender list. It does not end the conversation. Here is what a default actually is, how long it lasts, and what an assessor is really asking when they see one.
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Where we work
Find out whether moving is worth it
We will compare your current loan against what your profile qualifies for now, after costs and over the remaining term. If staying is better, that is what we will tell you.
Or call us
1300 015 267Monday – Friday, 09:00 to 17:30

“Tell me the number. I have almost certainly seen worse.”
Dave Pham · Head Broker