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Business finance

How to respond to a statutory demand

A statutory demand is not an ordinary letter of demand. It starts a 21-day clock, and the deadline to apply to set it aside is one the court has no power to extend.

Edward Chan

Edward Chan

Head of Compliance and Broker Support

· 9 min read

An empty boardroom table, where the decision about how to answer a creditor's demand gets made.

What a statutory demand actually is

A statutory demand is a formal document served on a company under the Corporations Act. It states that the company owes a debt, and it requires that debt to be paid, secured or compounded within 21 days. It is a corporate process. An individual who owes money is pursued under bankruptcy law, through a bankruptcy notice, not a statutory demand.

The demand has to be in the prescribed form and signed by or for the creditor. Unless the debt is already a judgment debt, it must be accompanied by an affidavit verifying that the debt is due and payable. Those requirements are not formalities. A demand that gets them wrong can sometimes be set aside on that basis alone, which is one of the first things a solicitor will look at.

Statutory demand
A formal demand under the Corporations Act requiring a company to pay, secure or compound a debt within 21 days. It is served on companies, never on individuals.
Verifying affidavit
A sworn statement that the debt is due and payable. It must accompany the demand unless the debt is already a judgment debt.
Registered office
The address recorded with ASIC. Service there is valid service, whether or not anybody at that address passes the document on.
Compounding a debt
Agreeing terms that replace the existing obligation rather than paying it out. Where the creditor accepts it in writing, it answers the demand.
Presumption of insolvency
What arises if the demand is not complied with. It lets a creditor apply to wind the company up without proving insolvency from scratch.
  • It is served at the company's registered office as recorded with ASIC. If that address is a former accountant's office, the demand can be validly served without you ever seeing it.
  • The debt has to be at least the prescribed statutory minimum. That figure is set by regulation and has been changed more than once, so check the current amount at ASIC rather than relying on a number you remember.
  • The debt must be due and payable now. A future or contingent liability does not support a demand.
  • Any creditor can issue one: the ATO, a supplier, a landlord, a former employee holding a judgment.

The 21 days, and when they start

Twenty-one days runs from the date the demand is served. Not the date printed on the document, and not the day you opened the envelope. Where a demand is posted, service is deemed to occur when the letter would have been delivered in the ordinary course of post, which is usually several days after the postmark. Establishing the exact service date is the first job, and it is a job for a solicitor.

Time to comply
21 days
Clock starts
Date of service
Set-aside deadline
The same 21 days
Extensions available
None
Creditor's wind-up window
Three months
Who can be served
Companies only

The twenty-one days, and the three months behind them

The legal track and the funding track have to run alongside each other. Run them one after the other and the second one has no room left. Note also that the pressure does not end on day twenty-one; it changes character and stays available to the creditor for three months.

General sequence under the Corporations Act. The service date and every deadline that follows from it are matters for your solicitor.

View as a table
WhenWhat happens
Day noughtThe demand is served at the registered office. This is where the clock starts, not the date printed on the document and not the day the envelope was opened.
Day oneA solicitor establishes the service date and reads the demand and affidavit for defects. The finance file is opened the same day, in parallel.
Day two to sevenIf property is the likely security, the valuation is ordered now. Left until the second week it becomes the reason the money is late.
Day seven to fourteenDocuments, independent legal advice for borrower and guarantors, and the payout figure on anything already secured.
Day twenty-oneThe last day to comply, or to file and serve a set-aside application. No court can extend this date.
Day twenty-twoNon-compliance presumes the company is insolvent. Nothing further needs to be proved for that presumption to exist.
Within three monthsThe creditor can apply to wind the company up on that presumption, and the application is advertised where banks and insurers will see it.

Do not spend days deciding who to call. The realistic sequence is to confirm the service date, take legal advice on whether there are grounds to set the demand aside, and start a finance application in parallel in case paying is the better answer. Those two tracks run at the same time. Run one after the other and there is not enough time left for the second.

Your four options

Weighing the four ways a company can answer a demand before the twenty-one days run out.
Three of the four responses are decided with a solicitor or an accountant. Only one of them, finding the money, is a finance question, and it is the one that needs the most lead time.
The four genuine responses to a statutory demand. Which one fits is a legal and accounting question before it is a finance question.
OptionWhat it involvesWhen it makes sense
Pay the debt in fullPay it, or reach a written agreement with the creditor to withdraw the demand, before the 21 days expire.The debt is genuinely owed and the money can be found, including by refinancing.
Secure or compound the debtOffer security the creditor accepts, or agree a compromise the creditor accepts in writing.The creditor would rather be paid over time than wind the company up.
Apply to set the demand asideA court application filed and served inside the 21 days, supported by an affidavit.There is a genuine dispute about the debt, an offsetting claim, or a defect in the demand.
Take formal insolvency adviceEngage a registered liquidator or a small business restructuring practitioner to assess the position.The company cannot pay its debts as they fall due and no amount of finance changes that.

Those are the options. Ignoring the demand is not a fifth one. It is a decision to accept the consequences set out further down this page, made by default rather than on purpose.

Applying to set the demand aside

A court can set a statutory demand aside on a short list of grounds. The most common is that there is a genuine dispute about whether the debt is owed at all, or that the company holds an offsetting claim against the creditor that pulls the amount below the statutory minimum.

  • Genuine dispute. You do not have to prove you would win the argument. You have to show the dispute is real and not manufactured for the occasion.
  • Offsetting claim. A cross-claim, set-off or counterclaim that reduces the amount owing to less than the statutory minimum.
  • A defect in the demand causing substantial injustice. A wrong amount, a misdescribed debt, a missing or defective affidavit.
  • Some other reason why the demand should be set aside. A narrow catch-all, used sparingly by the courts.

Two practical points. A dispute about the correctness of a tax assessment is usually not a genuine dispute for this purpose, because an assessment stands until it is amended or an objection succeeds. Where the demand comes from the ATO, the answer is more often payment, refinance or a negotiated arrangement than litigation. And an unsuccessful application costs money and burns the 21 days, so get an honest read from a solicitor before you file rather than after.

What happens if you do nothing

Failing to comply with a statutory demand within 21 days creates a presumption that the company is insolvent. That presumption is the entire point of the exercise. It allows the creditor to apply to wind the company up without proving insolvency from scratch, and it is available to a creditor who applies within three months of the failure to comply.

  • A winding-up application is advertised. Banks, insurers, suppliers and factoring providers watch for it, and facilities can be withdrawn before any order is made.
  • If a liquidator is appointed, the directors lose control of the company and the liquidator investigates transactions from before the appointment.
  • Directors can be personally exposed for insolvent trading, and separately for unpaid PAYG withholding and superannuation under the director penalty regime.
  • Paying the original creditor after an application is filed does not automatically end the proceeding. Other creditors can be substituted as applicant.

Answered inside the 21 days

  • The demand is complied with, or a set-aside application is on foot. No presumption of insolvency arises.
  • The creditor is dealing with a company that is engaging, which is the position from which arrangements get agreed.
  • The costs are legal fees, interest, and where finance is used, the cost of the facility.
  • The choice of how to answer is still the directors' to make.

The 21 days allowed to pass

  • Non-compliance presumes insolvency, and that presumption is available to a creditor for three months.
  • A winding-up application is advertised, and facilities can be withdrawn before any order is made.
  • The costs now include the creditor's application, and paying that creditor may not end the proceeding.
  • The remaining decisions belong to a liquidator rather than to the directors.

The short version: the cheapest day to deal with a statutory demand is the day it arrives. Every day after that costs more, and after the twenty-first day the price step is steep.

Where finance fits

If the debt is genuinely owed and the business is otherwise viable, the question turns into a funding question: can the money be raised inside the window. That is a tight window for a bank and an ordinary one for a short-term or private lender.

Which kind of lender can answer a twenty-one day deadline

Speed and price sit at opposite ends of the same table, which is why the usual shape of these deals is two steps rather than one: fast money answers the demand, and a longer, cheaper facility replaces it once lodgements are current and the pressure is off.

General characteristics of lender categories, not a description of any particular lender or product. Policy differs by lender and nothing here is an offer of credit.

View as a table
Major bankNon-bankPrivate lender
Realistically settles inside twenty-one daysNoSometimesYes
Weighs the security and the exit ahead of credit historyNoSometimesYes
Will sit behind an existing first mortgageNoSometimesYes
Wants full financials and current lodgements up frontYesSometimesNo
Priced at the lower endYesSometimesNo
Somewhere to stay once the deadline has passedYesSometimesNo
The narrow window a funding application has to fit inside once a demand has been served.
Valuation is the step that most often eats the window. Ordering it on day two rather than day seven is usually the difference between settling inside the period and asking a creditor for grace.
  1. 01

    Day one: establish the real number

    The demand amount, plus interest and costs to the date you would actually pay, plus anything else about to fall due. Fund the whole problem, not only the loudest part of it.

  2. 02

    Day one to three: identify the security

    Usually property, whether that is a home, an investment property or commercial premises. Equity moves quickly; income does not. A second mortgage or a caveat loan can sit behind an existing first.

  3. 03

    Day three to seven: get the valuation moving

    Valuation is the most common cause of delay in a short-dated deal. Order it early and give the valuer access the same week.

  4. 04

    Day seven to fourteen: documents and legals

    Short-term lenders require independent legal advice for the borrower and often for guarantors. Book that appointment before the documents arrive, not after.

  5. 05

    Settle, then plan the exit

    Short-term funding answers a deadline. It is not a place to live. The plan should include a move to a longer-term, cheaper facility once the pressure is off and lodgements are current.

This path is not right for every business. Where the company cannot service the new facility, adding a loan makes the eventual outcome worse and delays advice that should have been taken sooner. We will say that plainly rather than write an application we do not believe in.

What a lender will want on day one

Speed comes from preparation, not from urgency. If finance is on the table, assemble this before the first phone call.

  • The statutory demand itself, together with the accompanying affidavit.
  • A current ASIC company extract, and confirmation of the registered office address.
  • Two years of financial statements and tax returns, plus management accounts to the most recent month end.
  • Six months of business bank statements for the main trading account.
  • Integrated client account and activity statement account balances, printed from the ATO portal.
  • A creditor list with amounts and ages, including any other demands, judgments or payment arrangements.
  • Rates notices and current mortgage statements for any property that could be offered as security.
  • A short written note on what caused the arrears and what has changed since. Lenders read this. Write it yourself.

Nothing on this list requires a decision. All of it can be gathered on the day the demand arrives, while the legal advice is still being arranged.

FAQ

Questions people actually ask

If yours is not here, ask it. We would rather answer the awkward one early than have you find out later.

1300 015 267
Can I get more than 21 days to respond to a statutory demand?
Not from the court, where the application is to set the demand aside. That application must be filed and served within 21 days and a court has no power to extend the period. The creditor can agree to withdraw or replace the demand, and sometimes will where a genuine settlement is on the table, but that is a negotiation rather than an entitlement.
Does paying the debt make the statutory demand go away?
Paying in full within the 21 days means the demand has been complied with and no presumption of insolvency arises. Get both the payment and the withdrawal confirmed in writing. Where a winding-up application has already been filed, paying the original creditor does not automatically end the proceeding, because another creditor can be substituted as applicant.
Can a statutory demand be served on me personally?
No. Statutory demands are served on companies. A creditor pursuing an individual uses a bankruptcy notice under the bankruptcy legislation instead. Directors can still be personally exposed through guarantees they have signed, and through director penalty notices for certain unpaid tax amounts.
Will a lender fund a company that has been served with a statutory demand?
Some will. Mainstream banks are generally not the right call inside a 21-day window because their assessment timetable does not fit it. Short-term and private lenders assess the security and the exit rather than the credit history, and they can move faster. What they need is genuine equity and a credible plan for repaying or refinancing them. No lender guarantees approval, and neither do we.
Should I speak to an insolvency practitioner or a broker first?
Speak to your solicitor and your accountant on the day the demand arrives. If the company is viable and the debt is genuinely owed, involve a broker in parallel because funding takes time to arrange. If the company cannot pay its debts as they fall due, a registered liquidator or restructuring practitioner is the right person to see, and borrowing more is not the answer.
What if the demand comes from the ATO?
Treat it as a real deadline. The ATO does issue statutory demands, most often after a payment arrangement has defaulted or after a long period of non-lodgement. Disputing an assessment is usually not a genuine dispute for the purpose of setting a demand aside. The practical answers are payment, refinance or a negotiated arrangement, and bringing lodgements up to date improves the prospects of all three.

Reading only gets you so far.

If any of this describes your situation, a fifteen-minute conversation will tell you more than another article will.

Or call us

1300 015 267

Monday – Friday, 09:00 to 17:30

Dave Pham, Head Broker at WeL'nd

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Dave Pham · Head Broker

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