ATO & tax debt
What a director penalty notice actually does
A director penalty notice moves a company’s unpaid PAYG withholding, GST and superannuation onto the directors personally. The 21 days, the lockdown rule, and what to do inside the window.
Edward Chan
Head of Compliance and Broker Support
· 8 min read

What a director penalty notice is
A director penalty notice is the mechanism that moves a company’s unpaid tax obligation onto its directors personally. The company owes the money. The notice makes each director liable for the same amount, in their own name, against their own assets.
It does not cover everything the company owes. The regime reaches PAYG withholding, GST and related indirect taxes, and the superannuation guarantee charge. Company income tax is not part of it, which tells you which liabilities to watch and which to fix first.
The notice is issued to the director at the address recorded on the ASIC register. Not to the company’s accountant, not to the trading address, and not to wherever you happen to live now. To the address on the register.
The clock starts when it is issued, not when you read it
There are 21 days, and they run from the date on the notice. Not from the day it arrives, not from the day it is opened, and not from the day somebody forwards it to you. A director whose ASIC address is a previous home or a former accountant’s office can lose most of the window before knowing the notice exists.
This is the most consequential detail in the regime. Directors arrive with a notice at day fourteen and find the options that existed on day one are now out of reach, because a valuation alone can take longer than the days remaining.
Where the 21 days actually goes
Day 0
The date printed on the notice. The 21 days starts here, whether or not the envelope has been posted yet.
Days 1 to 4
In the post, to the address recorded for you on the ASIC register. Not to your accountant, and not to where you live now unless the register says so.
Around day 12
A common point for a director to actually read it. Nine days remain, and a valuation on its own can take longer than that.
Days 12 to 18
The real window: confirm whether the notice is lockdown or non-lockdown, take legal advice, and get funding into documentation rather than discussion.
Day 21
The window closes. Doing nothing is a decision, and it is the one that leaves the penalty in place with no remaining options.
The window does not start when you open the envelope. Every day spent working out which kind of notice you are holding comes off the end, which is why the legal track and the funding track are run at the same time rather than in order.
The 21-day period is set by the director penalty regime. The reading day shown is illustrative of how the window is commonly lost, not a statistic.
View as a table
| When | What happens |
|---|---|
| Day 0 | The date printed on the notice. The 21 days starts here, whether or not the envelope has been posted yet. |
| Days 1 to 4 | In the post, to the address recorded for you on the ASIC register. Not to your accountant, and not to where you live now unless the register says so. |
| Around day 12 | A common point for a director to actually read it. Nine days remain, and a valuation on its own can take longer than that. |
| Days 12 to 18 | The real window: confirm whether the notice is lockdown or non-lockdown, take legal advice, and get funding into documentation rather than discussion. |
| Day 21 | The window closes. Doing nothing is a decision, and it is the one that leaves the penalty in place with no remaining options. |
- The window
- 21 days
- Runs from
- The date on the notice
- Served to
- Your ASIC address
- Liabilities reached
- PAYG, GST, SGC
- Company income tax
- Not covered
- Liability per director
- The full amount
Two kinds of notice, and only one has options
Everything turns on whether the liability was reported on time. Not paid on time. Reported. A company that lodges and cannot pay is in a materially better position than one that did not lodge at all, and directors routinely get this backwards.
| Non-lockdown notice | Lockdown notice | |
|---|---|---|
| When it is issued | The liability was reported within the required time but has not been paid | The liability was not reported within the required time, or was never reported |
| The reporting test | PAYG withholding and GST lodged within three months of the due date; the superannuation guarantee charge statement lodged by its due date | Lodged outside those periods, or not lodged at all |
| Options inside 21 days | Pay the liability; appoint a small business restructuring practitioner; appoint a voluntary administrator; begin winding the company up | Payment of the liability is the practical route to having the penalty remitted |
| Effect of appointing an administrator | Remits the penalty where the appointment is made inside the 21 days | Does not remit the penalty. The personal liability remains |
| What it means in practice | There is a real decision to make and a short window to make it | The exposure is personal, and the question is how it gets funded |
The regime is built this way deliberately. Lodging on time when you cannot pay keeps the door open, and it is the difference between a notice you can respond to and one you can only pay.
- Non-lockdown notice
- Issued where the liability was reported within the required time but not paid. Options other than payment remain available inside the 21 days.
- Lockdown notice
- Issued where the liability was reported late or not at all. Payment of the liability is the practical route to having the penalty remitted.
- SGC
- Superannuation guarantee charge. What is owed when superannuation is paid late or not at all, made up of the shortfall, interest and an administration component. It is the least forgiving part of the regime.
- SBR
- Small business restructuring. A formal process run by a registered restructuring practitioner, and one of the appointments that can remit a penalty on a non-lockdown notice.
- Voluntary administration
- An external administrator is appointed to the company. Made inside the 21 days it can remit a non-lockdown penalty. It does not remit a lockdown penalty.
What the 21 days should be used for
- 01
Days one to two: confirm what you are holding
The date on the notice, which liabilities and which periods it covers, and which company. Note the exact day the 21 days ends and put it somewhere you cannot ignore.
- 02
Days one to three: registered tax agent
Confirm whether the notice is lockdown or non-lockdown by checking the lodgement history against the due dates. Everything that follows depends on the answer, and it is not a judgement call you should make from memory.
- 03
Days two to four: legal and insolvency advice if administration is real
If appointing an administrator or a small business restructuring practitioner is on the table, that is a conversation with a lawyer experienced in insolvency and a registered liquidator. It is not a broker’s call.
- 04
Days three to ten: run the funding path in parallel
Do not wait for the advice to finish before looking at money. Valuations, statements and a payout figure all take time, and they can be gathered while the legal position is being confirmed.
- 05
Days ten to eighteen: settlement runway
If funding is the answer, this is where it has to be in documentation rather than in discussion. Short-dated facilities exist precisely for this window, and they are priced accordingly.
- 06
Before day twenty-one: act
Doing nothing is a decision, and it is the one that leaves the penalty in place with no remaining options.

The pattern we see most often is a director who spends fourteen days deciding and starts looking for money on day sixteen. Run the two tracks together, so that one of the options is still available when the decision is made.
Resigning does not fix it
Liability attaches to obligations that fell due while you were a director. Resigning afterwards does not remove exposure for those periods, and a notice can be issued after the resignation is recorded. The instinct to step away is understandable and it does not work.
New directors have their own version of this. A person who joins a company with unpaid obligations gets a limited grace period after appointment, and becomes exposed to the existing liabilities once it passes. Ask for the integrated client account statement and the lodgement history before you sign, not after.
The defences that exist
There are defences in the legislation. They are narrow, they are argued on evidence, and they are decided as legal questions rather than accepted on assertion.
- You did not take part in the management of the company during the relevant period because of illness or for some other good reason.
- You took all reasonable steps to have the company pay the amount, appoint an administrator or a small business restructuring practitioner, or begin winding it up, or there were no such steps available to you.
- For superannuation guarantee charge liabilities, the company treated the superannuation legislation as applying in a way that was reasonably arguable, and took reasonable care in applying it.
If you think one of these applies to you, that is a conversation with a lawyer, held early, with documents. It is not a reason to let the 21 days run out while you look into it.
Where finance fits into a director penalty notice
A broker can do exactly one useful thing here: arrange the money that pays the liability. On a non-lockdown notice inside the window, or on a lockdown notice at any point, that is frequently the contribution that decides how this ends.
The structures that get used against a deadline
- A cash-out refinance of a residential property where there is equity and time to run a full application.
- A second mortgage or a caveat facility where a cheap first mortgage should not be disturbed and the timeframe is short.
- Private lending, priced for speed, with a written exit to a cheaper facility once the deadline has passed and the file can be assessed properly.
- Asset or equipment refinance on plant the business already owns outright, which releases capital without touching the family home.
Three ways the money gets there, against what a deadline allows
| Cash-out refinance | Second mortgage or caveat | Private lending | |
|---|---|---|---|
| Realistic inside a 21-day window | No | Sometimes | Yes |
| Leaves an existing first mortgage untouched | No | Yes | Sometimes |
| Priced close to a mainstream loan | Yes | No | No |
| Needs a full valuation | Yes | Sometimes | Sometimes |
| Needs a documented exit before it settles | No | Sometimes | Yes |
| Suits a permanent structure | Yes | No | No |
Read this from the bottom row up. The column that suits the deadline is almost never the column that suits the next five years, which is exactly why the exit belongs in the documents before settlement rather than in the plan afterwards.
Indicative characteristics only. Availability, pricing and timing are subject to lender assessment. Not an offer of credit.
View as a table
| Cash-out refinance | Second mortgage or caveat | Private lending | |
|---|---|---|---|
| Realistic inside a 21-day window | No | Sometimes | Yes |
| Leaves an existing first mortgage untouched | No | Yes | Sometimes |
| Priced close to a mainstream loan | Yes | No | No |
| Needs a full valuation | Yes | Sometimes | Sometimes |
| Needs a documented exit before it settles | No | Sometimes | Yes |
| Suits a permanent structure | Yes | No | No |

Private money is expensive, short, and needs an exit documented before it settles rather than hoped for afterwards. It is the right tool for a deadline and the wrong tool for a permanent structure.
None of this is a guarantee. Every lender assesses the security, the serviceability and the circumstances, and some files do not work. We will tell you that on the first call rather than on day nineteen.
What to do before a notice ever arrives
Lodged on time, unable to pay
- A future notice arrives as a non-lockdown notice, which keeps real options on the table.
- An appointment made inside the 21 days can remit the penalty.
- The full liability is visible, which is also what a lender needs before it can fund anything.
- The problem is a cash flow problem, held at the company.
Lodged late, or not lodged at all
- A future notice arrives as a lockdown notice, and payment is the practical route to remission.
- An appointment inside the window does not remove the personal liability.
- Most lenders stop, because nobody can fund a number that has not been calculated.
- The exposure is personal, and the only remaining question is how it gets funded.
- Lodge on time even when you cannot pay. Lodgement is what keeps a future notice out of lockdown, and it costs nothing.
- Keep the ASIC register address current, and check it whenever you move or change accountants.
- Treat superannuation as the first obligation rather than the last. The superannuation guarantee charge is the least forgiving part of the regime and it is personal from the outset.
- Know your PAYG withholding, GST and superannuation exposure as a running number, not as a quarterly surprise.
- Tell your accountant when cash is tight, early. The options at the first quarter are wider than the options at the fourth.
We have seen worse and found the way through. That certainty is the first thing we hand a client.




