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ATO & tax debt

What a director penalty notice actually does

A director penalty notice moves a company’s unpaid PAYG withholding, GST and superannuation onto the directors personally. The 21 days, the lockdown rule, and what to do inside the window.

Edward Chan

Edward Chan

Head of Compliance and Broker Support

· 8 min read

Reference material open on a desk, because a penalty notice has to be read closely and read quickly.

What a director penalty notice is

A director penalty notice is the mechanism that moves a company’s unpaid tax obligation onto its directors personally. The company owes the money. The notice makes each director liable for the same amount, in their own name, against their own assets.

It does not cover everything the company owes. The regime reaches PAYG withholding, GST and related indirect taxes, and the superannuation guarantee charge. Company income tax is not part of it, which tells you which liabilities to watch and which to fix first.

The notice is issued to the director at the address recorded on the ASIC register. Not to the company’s accountant, not to the trading address, and not to wherever you happen to live now. To the address on the register.

The clock starts when it is issued, not when you read it

There are 21 days, and they run from the date on the notice. Not from the day it arrives, not from the day it is opened, and not from the day somebody forwards it to you. A director whose ASIC address is a previous home or a former accountant’s office can lose most of the window before knowing the notice exists.

This is the most consequential detail in the regime. Directors arrive with a notice at day fourteen and find the options that existed on day one are now out of reach, because a valuation alone can take longer than the days remaining.

Where the 21 days actually goes

The window does not start when you open the envelope. Every day spent working out which kind of notice you are holding comes off the end, which is why the legal track and the funding track are run at the same time rather than in order.

The 21-day period is set by the director penalty regime. The reading day shown is illustrative of how the window is commonly lost, not a statistic.

View as a table
WhenWhat happens
Day 0The date printed on the notice. The 21 days starts here, whether or not the envelope has been posted yet.
Days 1 to 4In the post, to the address recorded for you on the ASIC register. Not to your accountant, and not to where you live now unless the register says so.
Around day 12A common point for a director to actually read it. Nine days remain, and a valuation on its own can take longer than that.
Days 12 to 18The real window: confirm whether the notice is lockdown or non-lockdown, take legal advice, and get funding into documentation rather than discussion.
Day 21The window closes. Doing nothing is a decision, and it is the one that leaves the penalty in place with no remaining options.
The window
21 days
Runs from
The date on the notice
Served to
Your ASIC address
Liabilities reached
PAYG, GST, SGC
Company income tax
Not covered
Liability per director
The full amount

Two kinds of notice, and only one has options

Everything turns on whether the liability was reported on time. Not paid on time. Reported. A company that lodges and cannot pay is in a materially better position than one that did not lodge at all, and directors routinely get this backwards.

Confirm the current reporting periods and the available options at ato.gov.au or with your registered tax agent. This is a description of the regime, not legal advice.
Non-lockdown noticeLockdown notice
When it is issuedThe liability was reported within the required time but has not been paidThe liability was not reported within the required time, or was never reported
The reporting testPAYG withholding and GST lodged within three months of the due date; the superannuation guarantee charge statement lodged by its due dateLodged outside those periods, or not lodged at all
Options inside 21 daysPay the liability; appoint a small business restructuring practitioner; appoint a voluntary administrator; begin winding the company upPayment of the liability is the practical route to having the penalty remitted
Effect of appointing an administratorRemits the penalty where the appointment is made inside the 21 daysDoes not remit the penalty. The personal liability remains
What it means in practiceThere is a real decision to make and a short window to make itThe exposure is personal, and the question is how it gets funded

The regime is built this way deliberately. Lodging on time when you cannot pay keeps the door open, and it is the difference between a notice you can respond to and one you can only pay.

Non-lockdown notice
Issued where the liability was reported within the required time but not paid. Options other than payment remain available inside the 21 days.
Lockdown notice
Issued where the liability was reported late or not at all. Payment of the liability is the practical route to having the penalty remitted.
SGC
Superannuation guarantee charge. What is owed when superannuation is paid late or not at all, made up of the shortfall, interest and an administration component. It is the least forgiving part of the regime.
SBR
Small business restructuring. A formal process run by a registered restructuring practitioner, and one of the appointments that can remit a penalty on a non-lockdown notice.
Voluntary administration
An external administrator is appointed to the company. Made inside the 21 days it can remit a non-lockdown penalty. It does not remit a lockdown penalty.

What the 21 days should be used for

  1. 01

    Days one to two: confirm what you are holding

    The date on the notice, which liabilities and which periods it covers, and which company. Note the exact day the 21 days ends and put it somewhere you cannot ignore.

  2. 02

    Days one to three: registered tax agent

    Confirm whether the notice is lockdown or non-lockdown by checking the lodgement history against the due dates. Everything that follows depends on the answer, and it is not a judgement call you should make from memory.

  3. 03

    Days two to four: legal and insolvency advice if administration is real

    If appointing an administrator or a small business restructuring practitioner is on the table, that is a conversation with a lawyer experienced in insolvency and a registered liquidator. It is not a broker’s call.

  4. 04

    Days three to ten: run the funding path in parallel

    Do not wait for the advice to finish before looking at money. Valuations, statements and a payout figure all take time, and they can be gathered while the legal position is being confirmed.

  5. 05

    Days ten to eighteen: settlement runway

    If funding is the answer, this is where it has to be in documentation rather than in discussion. Short-dated facilities exist precisely for this window, and they are priced accordingly.

  6. 06

    Before day twenty-one: act

    Doing nothing is a decision, and it is the one that leaves the penalty in place with no remaining options.

Twenty-one days counted from a date that was already printed before the envelope arrived.
A valuation, a set of statements and a payout figure each take time that the window does not give back. Directors who read the notice on day fourteen are working with a week, not three.

The pattern we see most often is a director who spends fourteen days deciding and starts looking for money on day sixteen. Run the two tracks together, so that one of the options is still available when the decision is made.

Resigning does not fix it

Liability attaches to obligations that fell due while you were a director. Resigning afterwards does not remove exposure for those periods, and a notice can be issued after the resignation is recorded. The instinct to step away is understandable and it does not work.

New directors have their own version of this. A person who joins a company with unpaid obligations gets a limited grace period after appointment, and becomes exposed to the existing liabilities once it passes. Ask for the integrated client account statement and the lodgement history before you sign, not after.

The defences that exist

There are defences in the legislation. They are narrow, they are argued on evidence, and they are decided as legal questions rather than accepted on assertion.

  • You did not take part in the management of the company during the relevant period because of illness or for some other good reason.
  • You took all reasonable steps to have the company pay the amount, appoint an administrator or a small business restructuring practitioner, or begin winding it up, or there were no such steps available to you.
  • For superannuation guarantee charge liabilities, the company treated the superannuation legislation as applying in a way that was reasonably arguable, and took reasonable care in applying it.

If you think one of these applies to you, that is a conversation with a lawyer, held early, with documents. It is not a reason to let the 21 days run out while you look into it.

Where finance fits into a director penalty notice

A broker can do exactly one useful thing here: arrange the money that pays the liability. On a non-lockdown notice inside the window, or on a lockdown notice at any point, that is frequently the contribution that decides how this ends.

The structures that get used against a deadline

  • A cash-out refinance of a residential property where there is equity and time to run a full application.
  • A second mortgage or a caveat facility where a cheap first mortgage should not be disturbed and the timeframe is short.
  • Private lending, priced for speed, with a written exit to a cheaper facility once the deadline has passed and the file can be assessed properly.
  • Asset or equipment refinance on plant the business already owns outright, which releases capital without touching the family home.

Three ways the money gets there, against what a deadline allows

Read this from the bottom row up. The column that suits the deadline is almost never the column that suits the next five years, which is exactly why the exit belongs in the documents before settlement rather than in the plan afterwards.

Indicative characteristics only. Availability, pricing and timing are subject to lender assessment. Not an offer of credit.

View as a table
Cash-out refinanceSecond mortgage or caveatPrivate lending
Realistic inside a 21-day windowNoSometimesYes
Leaves an existing first mortgage untouchedNoYesSometimes
Priced close to a mainstream loanYesNoNo
Needs a full valuationYesSometimesSometimes
Needs a documented exit before it settlesNoSometimesYes
Suits a permanent structureYesNoNo
Short-dated funding arranged against a deadline rather than chosen as a preference.
Speed is what is being bought here, and it is priced accordingly. The exit to a cheaper facility belongs in the documents before settlement, not in the plan afterwards.

Private money is expensive, short, and needs an exit documented before it settles rather than hoped for afterwards. It is the right tool for a deadline and the wrong tool for a permanent structure.

None of this is a guarantee. Every lender assesses the security, the serviceability and the circumstances, and some files do not work. We will tell you that on the first call rather than on day nineteen.

What to do before a notice ever arrives

Lodged on time, unable to pay

  • A future notice arrives as a non-lockdown notice, which keeps real options on the table.
  • An appointment made inside the 21 days can remit the penalty.
  • The full liability is visible, which is also what a lender needs before it can fund anything.
  • The problem is a cash flow problem, held at the company.

Lodged late, or not lodged at all

  • A future notice arrives as a lockdown notice, and payment is the practical route to remission.
  • An appointment inside the window does not remove the personal liability.
  • Most lenders stop, because nobody can fund a number that has not been calculated.
  • The exposure is personal, and the only remaining question is how it gets funded.
  • Lodge on time even when you cannot pay. Lodgement is what keeps a future notice out of lockdown, and it costs nothing.
  • Keep the ASIC register address current, and check it whenever you move or change accountants.
  • Treat superannuation as the first obligation rather than the last. The superannuation guarantee charge is the least forgiving part of the regime and it is personal from the outset.
  • Know your PAYG withholding, GST and superannuation exposure as a running number, not as a quarterly surprise.
  • Tell your accountant when cash is tight, early. The options at the first quarter are wider than the options at the fourth.

We have seen worse and found the way through. That certainty is the first thing we hand a client.

WeL’nd core values

FAQ

Questions people actually ask

If yours is not here, ask it. We would rather answer the awkward one early than have you find out later.

1300 015 267
Does a director penalty notice cover company income tax?
No. The regime reaches PAYG withholding, GST and related indirect taxes, and the superannuation guarantee charge. Company income tax debts are pursued against the company through other means. It is worth confirming exactly which liabilities and periods a notice covers with your registered tax agent, because the notice itself will specify them.
Can the ATO issue a notice to more than one director?
Yes. Each director can be issued with a notice for the full amount, and each is liable for the whole liability rather than a share of it. Payment by one director reduces the exposure of the others, which is why co-directors need to be talking on day one rather than day fifteen.
What if I never received the notice?
The notice is effective when issued to the address recorded for you on the ASIC register, and the 21 days runs from the date on the notice regardless of when it reaches you. If a notice went to an old address, get legal advice quickly rather than assuming the clock has not started.
Does appointing a voluntary administrator always remove the penalty?
No. It can remit the penalty on a non-lockdown notice where the appointment is made within the 21 days. On a lockdown notice it does not, because the liability was not reported within the required time. Whether an appointment is the right step is a decision for a registered liquidator and a lawyer, not a broker.
Can I pay a director penalty by instalments?
It may be possible to discuss a personal payment arrangement with the ATO, and the general interest charge applies to it. Whether one is available, and whether it pauses recovery, is a matter for the ATO and your registered tax agent. Do not let the 21 days pass on the assumption that it will be.
Should I call a lawyer or a broker first?
Both, on the same day. The lawyer and your registered tax agent establish what kind of notice it is and what your options are. A broker establishes whether the money to take one of those options can be arranged in time. Running them in sequence is how directors lose the window.

Reading only gets you so far.

If any of this describes your situation, a fifteen-minute conversation will tell you more than another article will.

Or call us

1300 015 267

Monday – Friday, 09:00 to 17:30

Dave Pham, Head Broker at WeL'nd

“Tell me the number. I have almost certainly seen worse.”

Dave Pham · Head Broker

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